Hello Everyone!

Can't believe it's the last day of January already! This month has been full of exciting updates. Let's get into it!

Product Spotlight, January 2024

Workflow 

Connect to a Remote Expert Through Workflows

Field users can now have the capability to consult a remote expert at any stage of their workflow. By checking the expert's online status, users can initiate a call to the designated expert for real-time assistance. Admin users possess the ability to insert a workflow step, providing the opportunity to include an option for connecting with a remote expert through a call.

Workflow 

Nested Workflows

Effortlessly connect workflows by incorporating one within another. Instead of manually adding steps from another workflow, users can seamlessly embed entire workflows. Updates to the embedded workflow automatically reflect in the containing workflow, ensuring synchronization.

Remote 

VSight Remote in Portrait Mode

A user-friendly portrait mode design is now available for VSight Remote users accessing the platform via a mobile browser. This enhancement caters to users who prefer not to download the mobile application, delivering an optimized and immersive user experience.