Hello Everyone!

We are delighted to unveil the most recent enhancements to our platform. Find out more about our October updates below.

Remote 

Remote Magic: Offline Ticket Creation on Mobile

Create tickets on the fly from your mobile applications, even when you're in an internet dead zone. You can upload important files directly to these tickets, and when your connection is restored, everything seamlessly syncs into the system. Stay productive no matter where you are!

Remote 

Ticket Files Unleashed

Say goodbye to the hassle of managing ticket files. You can now effortlessly add and view them on the web panel. Web users can easily download these files, and file sharing in sessions for collaboration has never been simpler. It's all about streamlining your remote sessions.

Remote 

Webhooks: Your New Add-On Superpower

Now, with the power of webhooks, you can log the endings of your remote sessions directly in your systems. Get real-time notifications and seamlessly integrate this valuable data into your internal processes. Your systems just got smarter with webhooks!